Call: +44 (0) 28 9181 1900

Welcome to TravisMathew

Shipping

Delivery Options
As all our parcels require a signature upon delivery; we are unable to deliver to PO Box addresses.

UK STANDARD DELIVERY
Delivery within three to seven working days
£2.95 including VAT - Orders under £35.00
Free on all orders over £35.00

Ireland
£12.85 including VAT

REST OF THE WORLD
No Shipping Available

*Our STANDARD delivery service is available for all addresses within the UK. Please note that working days exclude Saturdays, Sundays and English Bank holidays.

Deliveries can be made worldwide. If you have a question about delivery please email customerservices@travismathew.eu.

We will deliver the merchandise in accordance with the delivery option selected by you. Whenever referred to, working days exclude Saturday, Sunday and English bank holidays. Orders to one address may be delivered in one or more deliveries; however, you will incur only one delivery charge. If you have specified delivery to more than one address when placing your order, there is a separate charge for each destination address. Any delivery timescales are indicative only.

Upon delivery of the merchandise to you, we will provide you with sufficient information to enable you to exercise your statutory right of cancellation and address any intended cancellation to the correct addressee or return or exchange your merchandise. For further information, please see the returns and the cancellation right sections within these terms and conditions.

Acknowledgement and acceptance of your order
We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone advising you of this. Our acceptance of your order will take place upon despatch of the product(s) ordered. If you require any information concerning your order please email us at customerservices@travismathew.eu quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorisation for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time.

Inspection
You should inspect the merchandise upon receipt and check that everything specified on the delivery note is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem or cancel the order in accordance with your cancellation right and/or return the goods in accordance with our returns policy and procedure. If you fail to take such action, we are not obligated to accept any rejection by you of the merchandise at a later date. Your statutory rights are not affected.

Delivery Restrictions
We will not deliver to PO Box addresses.
Please be aware that deliveries outside of the UK may be subject to customs, regulatory or legal restrictions. To comply with local legislation, you or the shipping recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from Travis Mathew. We are unable to offer any assistance or advice if either issue arises. International parcels are sent via Royal Mail International Signed For, and cannot exceed 2kg.